XMotiveNow is a Hampton Roads-focused directory for local businesses, services, events, venues, and community programs. This policy explains the types of information our website may collect and how it may be used. For privacy questions, call 757-504-0846 or use our contact page.

Information you provide

When you create an account, submit or claim a listing, contact us, leave a review, or request information, we may collect your name, business or organization name, email, phone number, location, listing details, submitted photos, messages, and related account information. Avoid submitting sensitive personal information unless necessary.

Automatically collected information

The website and service providers may process IP addresses, device and browser information, cookies, approximate location, visited pages, and basic usage data to operate the site, maintain security, troubleshoot errors, and measure performance. Some maps, embedded media, and external links may be operated by third parties.

How we use information

We use information to manage accounts and listings; review business ownership and listing accuracy; answer inquiries; support search and local discovery; improve the website; prevent spam and abuse; communicate about requests, orders, and service changes; and meet legal obligations.

Public listing content

Information included in a published listing, including business contact details, location, descriptions and photographs, may be publicly visible. Some informational listings are created from publicly available sources before an organization claims them. Business owners may ask us to correct, claim, or remove information where appropriate.

Payments and third-party services

If paid services are offered, payment and transaction information may be handled by WooCommerce and payment processors, subject to their policies. We do not ask customers to provide full payment-card details in a contact form. Event organizers and other providers may link to external registration or booking websites, which have separate terms and privacy policies.

Sharing

Information may be shared with hosting, security, email, mapping, analytics, payment, and other service providers as needed to operate the website, with the organizer or business relevant to a customer request, or when required by law. We do not represent third-party providers as XMotiveNow employees or as contracted partners merely because they appear in the directory.

Cookies

The site may use necessary cookies for logins, preferences, security, and other functionality, and may use optional analytics or embedded-content cookies. See our Cookie Policy for details. Browser settings can manage or block certain cookies, although some functions may stop working.

Retention and security

We retain information as reasonably needed to provide services, resolve disputes, secure accounts, and comply with applicable obligations. No online system is completely secure. Please use a strong, unique password and contact us if you suspect unauthorized account activity.

Your choices

You may contact us to ask about your personal data, request corrections, or request account/listing changes. We may need to confirm your identity and retain some records where required or permitted by law. To stop optional promotional emails, use any available unsubscribe link or contact us.

Children’s information

XMotiveNow is not intended for children to create their own directory accounts without appropriate parent or guardian involvement. Third-party youth programs are responsible for their own enrollment, consent, and safety practices.

Updates

We may update this policy as the website evolves. The latest version will appear on this page. For questions call 757-504-0846 or contact XMotiveNow.